Privacy Policy – How wi786 Protects Your Data

This Privacy Policy describes how wi786 ("the Platform", "we", "us", "our") collects, processes, stores and protects the personal information of players ("you", "your") who register and use the wi786 platform at wi786.com. It also explains the rights you have in relation to your personal data.

By registering an account on wi786, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. This Policy forms part of the wider wi786 Terms and Conditions. Where both documents apply, the Terms and Conditions take precedence on matters relating to account rules and gameplay; this Policy governs specifically the handling of your personal data.

wi786 is committed to handling personal data responsibly, transparently and securely. We do not collect information we don't need, we do not use your data for purposes beyond what is described in this Policy, and we do not share your data with parties who have no legitimate need for it.

wi786 collects personal information when you register an account, make deposits or withdrawals, use the platform, contact support or interact with our communications. The categories of data we collect are as follows:

wi786 does not collect sensitive personal data such as biometric information, health records or political views. Where identity verification is required, document images are processed by a third-party identity verification provider and are not retained by wi786 beyond the verification window unless required for compliance purposes.

wi786 uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that was not in place at the time of collection unless you have been informed of the change. The main purposes are:

• Account management: Creating, maintaining and securing your wi786 account, including login authentication and password recovery.
• Payment processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards; processing withdrawal requests to your verified payment method.
• Identity verification: Verifying your identity and age (18+) as required for responsible gaming compliance and fraud prevention.
• Platform operation: Delivering games, calculating winnings, applying bonuses and managing VIP tier progression.
• Customer support: Responding to your enquiries, resolving disputes and processing account-related requests.
• Responsible gaming: Monitoring for signs of problem gambling and applying self-exclusion, deposit limits or other tools at your request or where required by responsible gaming obligations.
• Fraud prevention and security: Detecting and preventing fraud, money laundering, multiple account creation and other prohibited activities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform, fix technical issues and develop new features.
• Marketing communications: Sending promotional emails, bonus notifications and PSL / cricket season offers — only where you have not opted out and where this is permitted.

wi786 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions — including account management, payments and gameplay.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring and improving the platform based on anonymised usage analysis.
• Consent: Marketing communications and the use of non-essential cookies — both of which you can withdraw at any time.
• Legal obligation: Identity verification, anti-money laundering checks and data retention required by applicable laws and regulations.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

wi786 does not sell, rent or trade your personal data to any third party for commercial gain. We share data only where necessary to operate the platform, as described below:

• Payment processors: JazzCash, Easypaisa, Raast and bank or card processing partners receive the financial data necessary to complete your deposit or withdrawal in PKR. These providers operate under their own privacy policies and security standards.
• Identity verification providers: A third-party KYC (Know Your Customer) provider may process your identity documents to verify your name, age and address. Data shared is limited to what is strictly necessary for verification.
• Game providers: Third-party game providers that supply slot titles, live casino games or sports betting markets on the wi786 platform may receive your player session identifier to deliver the game experience. They do not receive your full personal profile.
• Technology and hosting partners: Cloud hosting and infrastructure providers that store wi786 platform data operate under strict data processing agreements and may not use your data for their own purposes.
• Legal and compliance: wi786 may disclose personal data if required to do so by a valid legal process, court order or to co-operate with fraud investigations involving your account.

All third parties with whom wi786 shares data are required to handle it securely, use it only for the specified purpose, and comply with applicable data protection obligations. wi786 does not share your data with advertising networks or social media platforms for profiling purposes.

All financial transactions on wi786 are conducted in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, the payment details you provide are passed directly to the relevant payment processor using encrypted transmission. wi786 does not store your full card number, mobile wallet PIN or bank credentials on its own servers.

Transaction records — including deposit amounts, withdrawal amounts, dates and associated payment method identifiers (such as the last four digits of a card or a partial mobile number) — are retained by wi786 for account management, dispute resolution and compliance purposes. These records are stored securely and access is restricted to authorised staff only.

wi786 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device by your browser when you visit wi786.com.

We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens and load-balancing cookies. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings, preferred game categories and display options to improve your experience.
• Analytics cookies: Collect anonymised data about how players use the platform — such as which pages are visited most and how long sessions last. This data is used to improve platform performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content about wi786 features, bonuses and cricket season offers. These are only placed where you have consented.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some personalisation features may be limited. Clearing cookies will log you out of your current session.

wi786 retains personal data for as long as your account is active and for a period after account closure as required for the purposes described in this Policy. The main retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for up to five years after account closure for compliance and audit purposes.
• Transaction records: PKR deposit and withdrawal records are retained for up to seven years to satisfy financial record-keeping requirements.
• Support communications: Chat logs and email records are retained for up to three years to assist with dispute resolution and service improvement.
• Usage and gameplay data: Session logs and gameplay history are retained for up to two years after the last activity on your account.
• Marketing preferences: Records of your opt-in or opt-out choices are retained to ensure we honour your preferences throughout your relationship with wi786.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for platform analytics and reporting.

Protecting your personal data is a priority for wi786. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and wi786 servers.
• Encryption at rest for sensitive personal and financial data stored on our infrastructure.
• Access controls ensuring that only authorised personnel with a legitimate need can access personal player data, and that access is logged and monitored.
• Regular security reviews of platform infrastructure, third-party integrations and data handling processes.
• Fraud detection systems that monitor for suspicious login activity, unusual transaction patterns and potential account compromise.

While wi786 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information and poses a significant risk to your rights, wi786 will notify affected players promptly and take immediate steps to contain and remediate the incident.

You also play an important role in keeping your account secure. Use a strong, unique password for your wi786 account, do not share it with others, and contact support immediately if you notice any unusual activity on your account.

As a wi786 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the wi786 support team — all requests will be handled with care and responded to within a reasonable timeframe:

• Right of access: You can request a copy of the personal data wi786 holds about you, along with information about how it is being used.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. For account name and date of birth changes, identity verification may be required.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. This right may be limited where data must be retained for compliance reasons.
• Right to restrict processing: You can ask wi786 to limit the use of your personal data in certain circumstances — for example, while a dispute is being investigated.
• Right to data portability: You can request a copy of certain personal data you have provided to wi786 in a structured, commonly used format.
• Right to object: You can object to the processing of your data where it is based on legitimate interests, and you can withdraw consent for marketing communications at any time.

wi786 is strictly an adults-only platform. Players must be at least 18 years of age to register and use the platform. wi786 does not knowingly collect personal data from individuals under the age of 18.

If wi786 becomes aware that personal data has been collected from a person under 18, the account will be closed immediately and all associated data deleted. If you are a parent or guardian and believe that a minor in your household has registered on wi786, please contact support immediately so the situation can be resolved promptly.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent minors from accessing gaming platforms. Keep your wi786 login credentials private and log out of your account after each session when using a shared device.

wi786 may update this Privacy Policy from time to time to reflect changes in the way we operate the platform, changes in data processing practices or changes in applicable laws. When material changes are made, we will notify registered players via email or through a notice displayed on the platform before the changes take effect.

The updated Policy will always be available at this page with a revised "Last Updated" date at the top. We encourage you to review this Policy periodically, especially if you notice the "Last Updated" date has changed. Continued use of the wi786 platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the way wi786 handles your personal data, please get in touch with the support team. We are available 24/7 via live chat on the platform and aim to respond to all data-related enquiries promptly and thoroughly.

For formal data rights requests — such as access, erasure or portability requests — please contact us in writing via email so that we can maintain a record of your request and our response.

Platform email: [email protected]

For related policies, please also review the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall framework governing your use of wi786.